Resource Navigator Hours:
Tuesdays: 10am - 5pm ET
Wednesdays: 1pm - 7pm ET
Thursdays: 10 am - 5pm ET
No phone or email service on Fridays
Please note that this schedule is adjusted based on the organisation's needs and our programs.
Our Resource Navigator is a part-time team member. Due to a gap in staffing, we are currently clearing a backlog of voicemails and emails. Please be patient with us as we get up to date. Once that is done, we will do our best to get back to responding to your inquiry within 72 business hours.
Disclaimer:
We support a culture of respect and well-being for our employees by ensuring they have a safe and respectful working environment. To foster this, CADDAC has zero tolerance for abusive behaviour towards our staff.
Abusive behaviour can be in any form (in writing, on the phone, in-person, etc.) and may include:
○ Personal attacks or rude and disparaging remarks regarding CADDAC employees;
○ Use of obscenities, profanities, degrading comments, insults, vulgar, sexist or racist language,
○ Yelling;
○ Bullying behaviour;
○ Intimidation of any kind, as well as threats or acts of violence; and
○ Persistent repetitive communications making unrealistic demands.
Abusive behaviour constitutes grounds for CADDAC to modify how it interacts with the individual. Where necessary and in ongoing circumstances, CADDAC may choose to discontinue communications outright.
